Setting Up Your Email Account

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Setting Up Your Email Account

Which Email Client Do You Use?

Windows 8 Mail App
  1. Open the Mail app from the start menu.
  2. If the Add Your Microsoft Account page displays you need to sign into Windows 8 Mail using your Microsoft Account. Enter your email address and password, then click Save. If you don’t have a Microsoft Account select Sign up for a Microsoft account, this is located below the password box. If you don’t see the Add your Microsoft Account page, you are already signed into a Microsoft Account and can continue to the next step.
  3. If the Add your email accounts list displays select the relevant account type. If the Add your email accounts list doesn’t display, and instead you see the email from an account you had previously set up, point your mouse in the lower right corner of the screen and select Settings from the menu which displays (if you’re using a touch device, swipe in from the right edge of the screen). In this Settings menu select Accounts, then Add an account and choose the relevant option. You can also choose Other Account if none of the options apply, if you have chosen this option skip to the separate instructions below.
  4. Enter the email address and password for the email account you want to add. Then select Connect.
  5. If you see the message "Your email account is successfully configured", select Finish. If you see a message titled "Make my PC more secure", read the message and select Enforce these policies.
Other Account
If you have chosen Other Account during step 3, continue setting up your account with the following instructions:
  1. After selecting Other Account a page should display asking you to choose what kind of account you have, select IMAP.
  2. You will then be asked to enter your email address and password, enter these and click Connect.
  3. You should then see a settings page. Email address is the email address of the account you’re adding, username is usually your email address, password is the password you use to log into your email account, Incoming mail IMAP email server needs to be set to mail.yourdomainname.co.uk, untick the Incoming server requires SSL box and the Outgoing server requires SSL box, the outgoing SMTP email server is the same as the incoming one and then click Connect.
Microsoft Outlook 2013
  1. Open Microsoft Outlook 2013.
  2. Click File in the top left corner of the screen, then click Add Account.
  3. Select Manually Configure Server Settings, then click Next.
  4. You should now be asked for your account information, under the User Information heading fill in your name or your company’s name and the email address you’re using. Under the Server Information heading the Incoming Mail Server needs to be set to mail.yourdomainname.co.uk. In the Outgoing Mail Server box enter your internet service provider’s outgoing mail server (if you don’t have this information enter the same details that are in the Incoming Mail Server box). Under the Log on Information heading enter your User Name (usually your email address for this account) and enter your password.
  5. If you entered mail.yourdomainname.co.uk in the Outgoing Mail Server box click More Settings and select the Outgoing Server tab and tick the My Outgoing Server (SMTP) Requires Authentication box and click OK.
  6. Click Next and this should take you through testing your settings and after this you can click Close.
Microsoft Outlook 2010
  1. Open Microsoft Outlook 2010.
  2. Click on the Files tab and select Add Account.
  3. Choose the Manually Configure Server Settings option and click Next.
  4. Select the Internet E-mail option and click Next.
  5. The next screen should ask you for your account information. User Information heading fill in your name or your company’s name and the email address you’re using. Under the Server Information heading the Incoming Mail Server needs to be set to mail.yourdomainname.co.uk. In the Outgoing Mail Server box enter your internet service provider’s outgoing mail server (if you don’t have this information enter the same details that are in the Incoming Mail Server box). Under the Log on Information heading enter your User Name (usually your email address for this account) and enter your password.
  6. If you entered mail.yourdomainname.co.uk in the Outgoing Mail Server box click More Settings and select the Outgoing Server tab and tick the My Outgoing Server (SMTP) Requires Authentication box and click OK.
  7. Click Next and this should take you through testing your settings and after this you can click Close.
Microsoft Outlook XP/2003
  1. Open Outlook.
  2. Click Tools, then select E-mail Accounts.
  3. Click Add a New E-mail Account, then click Next.
  4. Click POP3, then click Next.
  5. The next screen should ask you for your account information. User Information heading fill in your name or your company’s name and the email address you’re using. Under the Server Information heading the Incoming Mail Server needs to be set to mail.yourdomainname.co.uk. In the Outgoing Mail Server box enter your internet service provider’s outgoing mail server (if you don’t have this information enter the same details that are in the Incoming Mail Server box). Under the Log on Information heading enter your User Name (usually your email address for this account) and enter your password.
  6. If you entered mail.yourdomainname.co.uk in the Outgoing Mail Server box click More Settings and select the Outgoing Server tab and tick the My Outgoing Server (SMTP) Requires Authentication box and click OK.
  7. Click Next and you should be taken to a list of accounts, there should be one listed with the same name as your incoming mailserver, then click Close.
Windows Mail
  1. Open Windows Mail.
  2. Click Tools, then select Accounts.
  3. An Internet Accounts window should open, click Add and select Mail.
  4. You should then be asked for your Display Name, this is the name you wish to associate with the email address (people who receive your emails will see this as the sender), after entering this click Next.
  5. You should then be asked for your email address, enter this and click Next.
  6. You should then be asked for your Mail Server Information, the first box should say POP3, in the Incoming Mail Server box enter mail.yourdomainname.co.uk, in the Outgoing Mail Server box enter your internet service provider’s outgoing mail server (if you don’t have this information enter the same details that are in the Incoming Mail Server box). Tick the Outgoing Server Requires Authentication box and click Next.
  7. You should then be asked for your Account Information enter your User Name (usually your email address for this account) and enter your password, then click Next.
  8. You should now see a screen telling you that you’ve entered all the information for a new account. Click Finish and you will be returned to the Accounts screen. Click Close to finish setting up your account.
Microsoft Outlook Express
  1. Open Outlook Express.
  2. Click Tools and select Accounts.
  3. This should open the Internet Accounts window, click Add and select Mail.
  4. You should then be asked for your Display Name, this is the name you wish to associate with the email address (people who receive your emails will see this as the sender), after entering this click Next.
  5. You should then be asked for your email address, enter this and click Next.
  6. You should then be asked for your Mail Server Information, the first box should say POP3, in the Incoming Mail Server box enter mail.yourdomainname.co.uk, in the Outgoing Mail Server box enter your internet service provider’s outgoing mail server (if you don’t have this information enter the same details that are in the Incoming Mail Server box). Tick the Outgoing Server Requires Authentication box and click Next.
  7. You should then be asked for your Account Information enter your User Name (usually your email address for this account) and enter your password, then click Next.
  8. You may now be asked how you wish to connect to this account, you don’t need to adjust the suggested settings, click Next.
  9. You should now see a screen telling you that you’ve entered all the information for the new account. Click Finish and you should be returned to the accounts screen. You should now see an entry in the list that matches the name you gave in the Incoming Mail Server box. If you input mail.yourdomain.co.uk in the Outgoing Mail Server Box proceed to the next step, otherwise you can click Close to finish setting up your account.
  10. Click on the new account, so it is highlighted. Click Properties, in the box displayed click the Servers tab, tick the My Server Requires Authentication box, then click OK. You can now click CLose to finish setting up your account.
Mac Mail OSX
  1. Open the Mail application.
  2. Click Mail (located in the top left of your screen), then select Preferences.
  3. A window should open, click the plus icon in the bottom left to add a new account.
  4. You should be asked for your Full Name (this is the name associated with your email address, people who receive your emails will see this as the sender), your email address and your password. Enter this information and click Continue.
  5. You should then be asked for the details of the Incoming Mail Server. Description is for your reference and will only be seen within the Mail application, the Incoming Mail Server is mail.yourdomainname.co.uk, your User Name is usually your email address for this account and the password is the password for your email account. After entering this information click Continue.
  6. You should then be asked about Incoming Mail Security, leave the checkbox unticked and leave the Authentication set as Password. Click Continue.
  7. You should then be asked for the details of the Outgoing Mail Server. Enter a description for your reference, the Outgoing Mail Server is mail.yourdomainname.co.uk, tick the Use Only This Server box, tick the Use Authentication box and enter the user name and password for your email account.
  8. You should then be asked about Outgoing Mail Security, leave the checkbox unticked and leave the Authentication set as Password. Click Continue.
  9. You should now see an Account Summary (an overview of the settings you have entered), click Create to finish setting up your account.
Mozilla Thunderbird
  1. Open Thunderbird.
  2. Click Tools and select Account Settings.
  3. An Internet Account Settings window should open, click Add Account and select Email Account, click Next.
  4. You should then be asked for your name (this is the name associated with your email address, people who receive your emails will see this as the sender) and your email address, enter these and click Next.
  5. You should then be asked for your Server Information. Select POP, Incoming server needs to be mail.yourdomainname.co.uk, tick the Use Global Inbox checkbox and if this the first time you›ve used Thunderbird the Outgoing Server box will display enter your internet service provider’s outgoing mail server (if you don’t have this information enter the same details that are in the Incoming Server box). Click Next.
  6. You should then be asked for your Incoming User Name (usually your email address for this account), then click Next.
  7. You should then be asked for your Account Name, this is for your reference so the account can be stored on your computer as something more memorable. After entering this information click Next.
  8. Thunderbird should then show you your settings, check that these appear correctly, then click Finish.
  9. A window should now display asking for the Mail Server Password, this is the password associated with your email account. Enter your password then click OK to finish setting up your account.
Apple iPhone/iPod Touch
  1. If this is the first account you’re setting up on your device tap Mail, otherwise tap Settings, then Mail, Contacts, Calendars, then Accounts and Add Account.
  2. Tap Other from the list of options.
  3. You should then be asked for your Name (this is the name associated with your email address, people who receive your emails will see this as the sender), Email which is the email address for the count you are setting up, Password which is the password associated with the email account and Description which is so you can identify your account. Enter these details and tap Next.
  4. Tap POP to select the server type. Under the Incoming Mail Server heading enter Host Name which should be mail.yourdomainname.co.uk, User Name (usually your email address for this account) and Password should already be filled in, as you entered this earlier. Enter these same details under Outgoing Mail Server, then tap Save.
  5. Your device will then try to verify your account information. If you receive a prompt asking to connect without using SSL tap Yes. After this tap Save again.
  6. You will then be prompted with a message saying Cannot Verify Server Identity and a warning that this account may not be able to send or receive emails. Tap details and tap Trust to finish setting up your account.
Google Android/Nexus Phone
  1. If this is the first account you’re setting up on your device tap Mail, otherwise tap Mail, Menu, More and New Account.
  2. Select the Other (POP3/IMAP) option from the bottom of the list and select Manual Setup.
  3. You should then be asked for Incoming Settings. Set Protocol to POP, enter the email address for the account you are setting up, the username is usually also the email address, enter the password associated with your email account, as the POP Server enter mail.yourdomainname.co.uk, set Security Type to None and Server Port to 110, then tap Next.
  4. You should then be asked for Outgoing Server Settings. Tick Login Required, enter SMTP Server as mail.yourdomainname.co.uk, set Security Type to None and set Server Port to 2525, then tap Next to finish setting up your account.
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